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	<title>Comments on: TM Net Streamyx complaints</title>
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		<title>By: Citizen of Failand</title>
		<link>http://soufulow.com/rant/tmnet-complaints/comment-page-5/#comment-6471</link>
		<dc:creator>Citizen of Failand</dc:creator>
		<pubDate>Mon, 19 Oct 2009 11:11:07 +0000</pubDate>
		<guid isPermaLink="false">http://soufulow.com/rant/tmnet-complaints/#comment-6471</guid>
		<description>Since this is the first link returned by Google, I&#039;m guess going to contribute.

Upset with the slow speeds? At LEAST you&#039;re going somewhere with 1kb/s, even if it takes an eternity.

For the rest of us who play multiplayer games, what we would give to have the good old days of dialup back. Now it&#039;s completely impossible to play on Aussie or East Asian servers - you&#039;d get a minimum ping of 300ms. Some years back it was about a hundred, and 300+ms for servers in the States.

And with TMNet&#039;s flashy upgraded Deep Packet Inspection, expect your packets (and the server connection) to disappear into oblivion, unless you&#039;re using a popular app like WOW or Skype. (Gotta keep the masses happy!)

I&#039;ve tried everything - continuously following up on my complaints (which have been open for two years now), reporting to the CFM, consumer groups, and guess what I got? Nothing. I&#039;ve been very patient, and I don&#039;t think I deserve to be told off time and over again by an incompetent L1 call centre employee that &quot;there isn&#039;t anything wrong with the connection&quot;.</description>
		<content:encoded><![CDATA[<p>Since this is the first link returned by Google, I&#8217;m guess going to contribute.</p>
<p>Upset with the slow speeds? At LEAST you&#8217;re going somewhere with 1kb/s, even if it takes an eternity.</p>
<p>For the rest of us who play multiplayer games, what we would give to have the good old days of dialup back. Now it&#8217;s completely impossible to play on Aussie or East Asian servers &#8211; you&#8217;d get a minimum ping of 300ms. Some years back it was about a hundred, and 300+ms for servers in the States.</p>
<p>And with TMNet&#8217;s flashy upgraded Deep Packet Inspection, expect your packets (and the server connection) to disappear into oblivion, unless you&#8217;re using a popular app like WOW or Skype. (Gotta keep the masses happy!)</p>
<p>I&#8217;ve tried everything &#8211; continuously following up on my complaints (which have been open for two years now), reporting to the CFM, consumer groups, and guess what I got? Nothing. I&#8217;ve been very patient, and I don&#8217;t think I deserve to be told off time and over again by an incompetent L1 call centre employee that &#8220;there isn&#8217;t anything wrong with the connection&#8221;.</p>
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		<title>By: STREAMYXFUCKU.</title>
		<link>http://soufulow.com/rant/tmnet-complaints/comment-page-5/#comment-6355</link>
		<dc:creator>STREAMYXFUCKU.</dc:creator>
		<pubDate>Wed, 23 Sep 2009 06:45:32 +0000</pubDate>
		<guid isPermaLink="false">http://soufulow.com/rant/tmnet-complaints/#comment-6355</guid>
		<description>STOP MONOPOLYING BROADBAND SERVICE U SECONDHAND LITTLE FUCKERS. 

are u guys sitting in your little comfy chairs while we&#039;re trying to fuck our heads off trying to get ur fucking service to work?

WAKE UP LIL FUCKHEADS</description>
		<content:encoded><![CDATA[<p>STOP MONOPOLYING BROADBAND SERVICE U SECONDHAND LITTLE FUCKERS. </p>
<p>are u guys sitting in your little comfy chairs while we&#8217;re trying to fuck our heads off trying to get ur fucking service to work?</p>
<p>WAKE UP LIL FUCKHEADS</p>
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		<title>By: ng</title>
		<link>http://soufulow.com/rant/tmnet-complaints/comment-page-5/#comment-6344</link>
		<dc:creator>ng</dc:creator>
		<pubDate>Mon, 21 Sep 2009 11:46:49 +0000</pubDate>
		<guid isPermaLink="false">http://soufulow.com/rant/tmnet-complaints/#comment-6344</guid>
		<description>my stupid fxxking streamyx, slow than dial up modem and some more keep dc! damn, pay rm 80 every month for such sh!t line! those telekom stupid high level manager only know how to eat money and spend money without using their stupid brain! my aunt work in telekom, she say telekom spend few hundred thousand for a stupid annual dinner! why not they use those money to maintain their network and provide better service? really hopeless!

Complain to telekom also no use, my aunt is telekom staff, direct complain to maintenance department, you guy know what those fxxking maintenance tell my aunt? they say what now puasa already, no energy to work only can check after raya,wowo if like this puasa no need to receive salary lo since no need to work ma.

Haha i really and REALLY hope that 1 day i can see telekom declare bankruptcy due to their stupid management. I live in kuching, now waiting the DIGI boardband to come in, once digi come in, BYEBYE?to STREAMYX!</description>
		<content:encoded><![CDATA[<p>my stupid fxxking streamyx, slow than dial up modem and some more keep dc! damn, pay rm 80 every month for such sh!t line! those telekom stupid high level manager only know how to eat money and spend money without using their stupid brain! my aunt work in telekom, she say telekom spend few hundred thousand for a stupid annual dinner! why not they use those money to maintain their network and provide better service? really hopeless!</p>
<p>Complain to telekom also no use, my aunt is telekom staff, direct complain to maintenance department, you guy know what those fxxking maintenance tell my aunt? they say what now puasa already, no energy to work only can check after raya,wowo if like this puasa no need to receive salary lo since no need to work ma.</p>
<p>Haha i really and REALLY hope that 1 day i can see telekom declare bankruptcy due to their stupid management. I live in kuching, now waiting the DIGI boardband to come in, once digi come in, BYEBYE?to STREAMYX!</p>
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		<title>By: Screamyx</title>
		<link>http://soufulow.com/rant/tmnet-complaints/comment-page-5/#comment-6205</link>
		<dc:creator>Screamyx</dc:creator>
		<pubDate>Thu, 10 Sep 2009 06:31:28 +0000</pubDate>
		<guid isPermaLink="false">http://soufulow.com/rant/tmnet-complaints/#comment-6205</guid>
		<description>Streamyx is slow like a turtle yet we are paying a premium compared to other countries like UK and US. And Jeremy Kung is the biggest idiot ever.</description>
		<content:encoded><![CDATA[<p>Streamyx is slow like a turtle yet we are paying a premium compared to other countries like UK and US. And Jeremy Kung is the biggest idiot ever.</p>
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		<title>By: me..</title>
		<link>http://soufulow.com/rant/tmnet-complaints/comment-page-5/#comment-6117</link>
		<dc:creator>me..</dc:creator>
		<pubDate>Sat, 05 Sep 2009 02:25:20 +0000</pubDate>
		<guid isPermaLink="false">http://soufulow.com/rant/tmnet-complaints/#comment-6117</guid>
		<description>i use streamyx since last 3 years..i&#039;m heppy with this service other than.never disconnection and always fast...if u have any problem regarding streamyx such as d/load better u check ur equipment first such as ur pc, modem and your internal wiyering.thanks</description>
		<content:encoded><![CDATA[<p>i use streamyx since last 3 years..i&#8217;m heppy with this service other than.never disconnection and always fast&#8230;if u have any problem regarding streamyx such as d/load better u check ur equipment first such as ur pc, modem and your internal wiyering.thanks</p>
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		<title>By: MYBOXXH</title>
		<link>http://soufulow.com/rant/tmnet-complaints/comment-page-5/#comment-6096</link>
		<dc:creator>MYBOXXH</dc:creator>
		<pubDate>Thu, 03 Sep 2009 09:13:58 +0000</pubDate>
		<guid isPermaLink="false">http://soufulow.com/rant/tmnet-complaints/#comment-6096</guid>
		<description>I was help my boss go to streamyx upgrade to 2Mbps, the staff told me need to check for coverage and 1Mbps is confirm u can get.than she check that my boss last time was using personal account for his business use, cos she check the phone no and is registered under company, than she say cannot continue using as personal,ask me to upgrade to corporate for 1mpbs is RM148 per month, previously was RM66 for 512kbps, than i ask her, if i after i upgrade was still the same how? can i downgrade back to orignally?she say no and she tell me, &quot;U balik fikir baik baik dula lar, ok, i tak bole guarantee u&quot;.  err...sucks...thn u put 1mbps is FOR FUN!!if u cant give ppl 1mbps you better dont put that figure, like our highway, limit 90, thn i can say i cant guarantee i would not exceed the limit, so no need summon is it.STUPID STREAMYX... hopeless for upgrade, just stay for whatever cheap package and speed you are using. OK

DON&#039;T THINK TO SWITCH TO OTHER BROADBAND PROVIDER.COS Streamyx is the best in malaysia and hence is the WORST service and LOWEST SPEED...</description>
		<content:encoded><![CDATA[<p>I was help my boss go to streamyx upgrade to 2Mbps, the staff told me need to check for coverage and 1Mbps is confirm u can get.than she check that my boss last time was using personal account for his business use, cos she check the phone no and is registered under company, than she say cannot continue using as personal,ask me to upgrade to corporate for 1mpbs is RM148 per month, previously was RM66 for 512kbps, than i ask her, if i after i upgrade was still the same how? can i downgrade back to orignally?she say no and she tell me, &#8220;U balik fikir baik baik dula lar, ok, i tak bole guarantee u&#8221;.  err&#8230;sucks&#8230;thn u put 1mbps is FOR FUN!!if u cant give ppl 1mbps you better dont put that figure, like our highway, limit 90, thn i can say i cant guarantee i would not exceed the limit, so no need summon is it.STUPID STREAMYX&#8230; hopeless for upgrade, just stay for whatever cheap package and speed you are using. OK</p>
<p>DON&#8217;T THINK TO SWITCH TO OTHER BROADBAND PROVIDER.COS Streamyx is the best in malaysia and hence is the WORST service and LOWEST SPEED&#8230;</p>
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		<title>By: amy</title>
		<link>http://soufulow.com/rant/tmnet-complaints/comment-page-5/#comment-6077</link>
		<dc:creator>amy</dc:creator>
		<pubDate>Wed, 02 Sep 2009 00:39:51 +0000</pubDate>
		<guid isPermaLink="false">http://soufulow.com/rant/tmnet-complaints/#comment-6077</guid>
		<description>the story goes like this,, i&#039;ve been calling #100 like 15times to know the status of my report yet the TM people failed to update me any of whats going on with my streamyx connection.
my adsl light is still blinking not stable,,its been 2 weeks since i am not unable to use my internet at home..
come on streamyx..please do give me updates on whats been the actual problem of my line at home..(my phone line not in problem at all)..technician,,please do your work efficiently!!</description>
		<content:encoded><![CDATA[<p>the story goes like this,, i&#8217;ve been calling #100 like 15times to know the status of my report yet the TM people failed to update me any of whats going on with my streamyx connection.<br />
my adsl light is still blinking not stable,,its been 2 weeks since i am not unable to use my internet at home..<br />
come on streamyx..please do give me updates on whats been the actual problem of my line at home..(my phone line not in problem at all)..technician,,please do your work efficiently!!</p>
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		<title>By: Ultima</title>
		<link>http://soufulow.com/rant/tmnet-complaints/comment-page-5/#comment-5919</link>
		<dc:creator>Ultima</dc:creator>
		<pubDate>Thu, 06 Aug 2009 04:21:10 +0000</pubDate>
		<guid isPermaLink="false">http://soufulow.com/rant/tmnet-complaints/#comment-5919</guid>
		<description>@pailang

How do you explain then when there are at least a hundred seeders and only a handful of  other peers / downloaders for a particular file and I&#039;m still downloading at speeds of 0.3~1.0 kbps? 

If Screamyx means to give the advertised speeds only for local sites or P2P, they should have mentioned it when subscribers apply for it so that there&#039;s no complaints. But the fact is that it is commonly understood is that the advertised speeds are meant for GLOBAL use and not only for local connections. The purpose of the Internet is to help people reach globally not limit them to the boundaries of the local network. Furthermore, as a developing country, there is still a lot more that we can learn from foreign countries. 

Imagine paying for extra services that you&#039;re not getting? Of course there&#039;s frustration. Imagine paying RM100 at a mamak stall for just a glass of packet teh ais...I&#039;m sure many people would be furious. And in rebuttal to &quot;its me&quot;, paying a ferrari that can go 300 km/h means that we expect it to 300 km/h as and when we please even its not all the way. But the fact now is that the 300 km/h can&#039;t even go 10% of its speed at any time possible, not even for the local streets, how&#039;s that satisfactory? Of course users are smart to know which &#039;lanes&#039; or &#039;routes&#039; that can be taken to achieve those speeds. If we expect those speeds, of course we&#039;re not saying &#039;trunk roads&#039;...

If the claims that Screamyx actually employ &#039;underground&#039; tactics to reduce the users online, my guess is that the best way would be to &#039;help&#039; Screamyx reduce users online permanently by switching to another ISP.</description>
		<content:encoded><![CDATA[<p>@pailang</p>
<p>How do you explain then when there are at least a hundred seeders and only a handful of  other peers / downloaders for a particular file and I&#8217;m still downloading at speeds of 0.3~1.0 kbps? </p>
<p>If Screamyx means to give the advertised speeds only for local sites or P2P, they should have mentioned it when subscribers apply for it so that there&#8217;s no complaints. But the fact is that it is commonly understood is that the advertised speeds are meant for GLOBAL use and not only for local connections. The purpose of the Internet is to help people reach globally not limit them to the boundaries of the local network. Furthermore, as a developing country, there is still a lot more that we can learn from foreign countries. </p>
<p>Imagine paying for extra services that you&#8217;re not getting? Of course there&#8217;s frustration. Imagine paying RM100 at a mamak stall for just a glass of packet teh ais&#8230;I&#8217;m sure many people would be furious. And in rebuttal to &#8220;its me&#8221;, paying a ferrari that can go 300 km/h means that we expect it to 300 km/h as and when we please even its not all the way. But the fact now is that the 300 km/h can&#8217;t even go 10% of its speed at any time possible, not even for the local streets, how&#8217;s that satisfactory? Of course users are smart to know which &#8216;lanes&#8217; or &#8216;routes&#8217; that can be taken to achieve those speeds. If we expect those speeds, of course we&#8217;re not saying &#8216;trunk roads&#8217;&#8230;</p>
<p>If the claims that Screamyx actually employ &#8216;underground&#8217; tactics to reduce the users online, my guess is that the best way would be to &#8216;help&#8217; Screamyx reduce users online permanently by switching to another ISP.</p>
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		<title>By: Sempoi</title>
		<link>http://soufulow.com/rant/tmnet-complaints/comment-page-5/#comment-5868</link>
		<dc:creator>Sempoi</dc:creator>
		<pubDate>Mon, 20 Jul 2009 18:39:04 +0000</pubDate>
		<guid isPermaLink="false">http://soufulow.com/rant/tmnet-complaints/#comment-5868</guid>
		<description>streamyx really screwup, its very inconsistant up/down speed.
Susah oh ini macam. Sometime the line breakoff.
Idont understand what TM big guys are doing????
Advertisement seems great, actual fact bulshit</description>
		<content:encoded><![CDATA[<p>streamyx really screwup, its very inconsistant up/down speed.<br />
Susah oh ini macam. Sometime the line breakoff.<br />
Idont understand what TM big guys are doing????<br />
Advertisement seems great, actual fact bulshit</p>
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		<title>By: nyean</title>
		<link>http://soufulow.com/rant/tmnet-complaints/comment-page-5/#comment-5866</link>
		<dc:creator>nyean</dc:creator>
		<pubDate>Mon, 20 Jul 2009 11:02:40 +0000</pubDate>
		<guid isPermaLink="false">http://soufulow.com/rant/tmnet-complaints/#comment-5866</guid>
		<description>Sir/Madam
good evening,i was feel very disappointed about the services from 
streamyx.
I just used streamyx one year ago only,but I had called out to 100 more than three times in a year!That is because I always failed to connect! Although, the problem was settled on that time. But now got problems again! When I success to connected,suddenly the line will dropped. Then after a few minutes,it will connect again.After that, it were dropped again !How come???And sometimes when rainy day,my home area will very hard to connect.How come???Sometimes when i got urgent things need to online,but always failed to connect,during that time these  problem really make me sick!!!
Lastly,I hope sir/madam can settle this problems as fast as possible. Because these problems really make me feel inconvenient. Thanks.</description>
		<content:encoded><![CDATA[<p>Sir/Madam<br />
good evening,i was feel very disappointed about the services from<br />
streamyx.<br />
I just used streamyx one year ago only,but I had called out to 100 more than three times in a year!That is because I always failed to connect! Although, the problem was settled on that time. But now got problems again! When I success to connected,suddenly the line will dropped. Then after a few minutes,it will connect again.After that, it were dropped again !How come???And sometimes when rainy day,my home area will very hard to connect.How come???Sometimes when i got urgent things need to online,but always failed to connect,during that time these  problem really make me sick!!!<br />
Lastly,I hope sir/madam can settle this problems as fast as possible. Because these problems really make me feel inconvenient. Thanks.</p>
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